Shalonta Ford - VP Retail Banking Officer, Guilford Savings Bank

"John inspired our teams to deliver enhanced customer experiences through his inspirational and engaging delivery.  The thought-provoking customer service best practices and success stories interwoven with our company leadership principles met our objectives and resonated with employees."

TEDx Talk

TEDx Talk - I was Seduced By Exceptional Customer Service

speaking engagements

Keynote Speaker

From Motivational to Lessons Learned, your audience will leave excited, inspired and ready to win!


Custom workshops focused on key business challenges including Sales and Customer Service/Experience. Teams will leave with tips they can implement immediately.


Keep the attendees engaged with a dynamic Master of Ceremonies that knows how to introduce speakers, general topics or breakouts to ensure everyone in engaged and ready to participate, learn and have fun!

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Reach Your Peak!